Cancellation Policy
ShiftsDeal is a marketplace. Each venue is run by its owner, and each owner sets their own cancellation and refund terms. We make sure you can read them before you book.
Set by the venue owner
Venue owners decide how much notice they need and what, if anything, is refunded when a booking is cancelled. Policies differ from venue to venue, so check the one for the space you are booking.
Where to find it
Open any venue page and look for the Cancellation Policy section. Read it before you send a booking request. If a venue has not written one, ask us or the owner before you pay.
How to cancel
- Go to My bookings.
- Select the booking you want to cancel.
- Choose cancel. If you have already paid, the venue's own cancellation policy is shown before you confirm.
You are only charged after the owner confirms your booking, so a request that has not been confirmed yet costs you nothing to withdraw.
Refunds
Whether you get a refund, and how much, follows the venue's policy and how close to the booking you cancel. ShiftsDeal does not set a separate refund schedule. Prices include 18% GST, so any refund is worked out on the amount you paid.
Need help?
If you are unsure what applies to your booking, or you feel a policy was not followed, call or WhatsApp us on +91 96676 81658, email bookings@shiftsdeal.com, or visit the Help Centre.